Legal
Privacy Policy
How we collect, use and protect your personal information.
Last updated: October 2026. This is a template — please review with a legal adviser and add the data controller’s full details before publishing.
Who we are
This website, treesurgeonsurrey.uk, is operated by Tree Surgeon Surrey. For any questions about this policy, please contact us at contact@treesurgeonsurrey.uk or call 07940 726 552.
What information we collect
When you submit an enquiry, we collect the details you provide, which may include your name, phone number, email address, postcode, town and details about the work required. We may also collect anonymous usage data through cookies and analytics tools.
How we use your information
- To respond to your enquiry and provide a quote
- To arrange site visits and carry out work you request
- To pass your enquiry to the tree surgery contractor who will carry out the work in your area
- To improve our website and services
Lawful basis
We process your information on the basis of legitimate interests in responding to your enquiry and, where you go ahead with work, to take steps towards entering a contract with you.
Sharing your information
We do not sell your personal information. Your enquiry details are shared only with the tree surgery contractor who services your area, so they can contact you and provide a quote. We may also use trusted service providers (such as website hosting and email) who process data on our behalf.
How long we keep your data
We keep enquiry information for as long as needed to deal with your request and for a reasonable period afterwards, typically no longer than 24 months unless you become a customer.
Your rights
Under UK GDPR you have the right to access, correct or delete your personal data, to object to or restrict processing, and to complain to the Information Commissioner’s Office (ico.org.uk). To exercise your rights, contact us at contact@treesurgeonsurrey.uk.
Cookies
This website may use essential cookies and, with your consent, analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.